Overview

Networks have become increasingly complex and critical to your organization.

AOS makes them reliable.

AOS is the leading technology solutions provider in the Central Midwest. AOS specializes in consulting, designing, implementing and supporting Local, Wide Area and Wireless Networks, Unified Communications, Storage, Virtualization, Physical and Information Security.

Benefits of AOS Networking Solutions:

• Increased corporate productivity due to improved network reliability and availability of network resources
• Reduced maintenance and troubleshooting due to proper planning, procurement, design and project management
• Proven technologies are implemented by highly skilled technical personnel
• Access to the AOS Help Desk staffed 24 x 7 by professional systems engineers

AOS Networking Solutions Advantage:

AOS lives up to our motto by providing industry leading solutions, but also employing the best design and system engineering people to professionally design, install, and support your network infrastructure.

AOS has the Midwest’s largest staff of experienced, qualified, and certified design consultants, systems engineers, and project managers focused on solutions to meet our customer’s business goals and technology objectives.

AOS Networking Support
Service Offerings:

Standard “Service Request” – Ad Hoch call in service request is performed hourly at the standard rate and is typically called directly into the AOS Services Scheduling Office for scheduled service or Help Desk for immediate support.

“Sentry” Service Agreement – Sentry is a preset amount of time each month for System Engineering level administration services with any combination of prescheduled onsite service in a minimum 4 hour session, and/or Help Desk call in support. Sentry is billed on a monthly fee basis and the total value of your annual contract enables you to take advantage of the matching discounted service “tier”.

“Block Agreement” - Block agreements are prepaid at the desired service discount “tier”. Services are performed as directed on a scheduled basis at AOS’ published rate schedule. The appropriate “skill level” will be debited from your Block account as performed at discounted services “tier” rates. Block accounts statements are provided on a monthly basis. Block investments must be used within a 12-month period of the contract date or they are subject to a rate increase on July 1 of the following year. Blocks also provide access to the AOS Help Desk for your “ad hoc” technical assistance and support needs.